I had a site designed by you but I've messed up the style, what should I do?

Even if you have a professionally built site you can request to have access to the advanced settings area. In here you can alter just about every part of your overall site design and undo the work that has been done by our designers! If you want to change something read the corresponding help sheet first and this should avoid any problems occurring. If you do make a mess of your site let us know and we will reset it to the original design and your changes will be over written.

The bottom of my pages aren't displaying properly

If your footer seems to be out of line with the rest of your page design it is usually caused by a stray text effect tag. If you have used the shortcut keys to add a style or alignment to your text you must make sure that it has been added correctly.

The short cut tags should have a start tag [B] and an end tag like this [/B]. If the end tag is missing it will cause the style you have applied to continue to the end of the page including the footer. So to ensure the style stops where you want it to, you need to make sure that the end tag is displayed where you want the style to stop. If it appears to be missing or you have mistakenly deleted it you can type the end tag in. An end tag is exactly the same as your start tag, except if must have a forward slash after the first bracket like this - [/B].

If you are deleting shortcut tags because they are no longer required always remember to remove both tags to ensure display problems don't occur.

Problems can also be caused if you have bits of other code left in such as </div>, </font> etc. If you are having problems with the display of your site, check through the page content for any unfinished or incorrect code that may be causing the problem.

I've deleted a page by mistake, do you have a copy?

No we don't keep copies of your content. All of the information that displays on your web site is driven by a server and when you make any changes the information is over written with your new content. We strongly advise you to type your content into Word or some other word processing program before adding it to your site. You will then have the opportunity to spell check and save a copy somewhere safe for future reference.

I've built my own site, can I save the settings?

Yes. When you have finished building your site you can have the style saved as a basic setting. It will display in the basic settings area so that if you make any future adjustments to your style you can always revert back to original if required.

I want to use tables to display content, can I do this?

If you already have web authoring software you can create layouts in tables and copy the html code into the content area of your page. You will have to remove all spaces in the code to get the table to display correctly. We would only recommend using html code that you are familiar with and are competent to edit in the future as it can get very confusing!

I've added a link using the short cut buttons but it doesn't work

The shortcut buttons for adding links will only work if the word you are putting the tag around is the actual web or email address.